Return & Refund Policy

Last updated: August 04, 2026

1. Return & Refund Policy

We do not offer any return or refund policy. All purchases are considered final.

2. Exchange Policy

Exchange is only available in the following cases:

· Product is damaged

· Wrong product is delivered

3. Exchange Conditions

· Issue must be reported within 7 days of delivery

· Product must be unused and in original condition

· Product should be returned with original packaging (if available)

Requests after 7 days will not be accepted

4. Exchange Process

· First, the product will be picked through reverse pickup

· After inspection, replacement will be shipped

Total process may take up to 15 days

5. Online Orders Policy

· Online orders can only be exchanged through online process

· Exchange is not possible at any physical shop/location

6. Non-Eligible Cases

Exchange will not be accepted if:

· Request is made after 7 days

· Product is used, washed, or damaged by customer

· Product is not in original condition

7. Contact for Claims

Customer Support:
03711099972
Monday to Saturday
11:00 AM – 6:00 PM

Email: info.jaanamaz@gmail.com

Agreement

By placing an order, you agree to this Return & Refund Policy.

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